What we offer

For us, innovation begins with analysis, research and consultation. This, along with our operative service components, ensures we transform your business processes, and have a lasting effect on your product and service sales.
Wherever they are across the globe

Merchandising & Replenishment

Merchandising & Replenishment

Working at your store, we will ensure you use space efficiently, and all displays look attractive to customers. By means of correcting pricing and perfect products set up, you can greatly increase your sales and get the most of impulsive buys. Our retail field marketing techniques also include making sure in products availability and promotion compliance as your retailers’ success can have a huge impact on your business success as well.

Learn more

Payment with card

POS Implementation

Our team of POS specialists takes care of promotion campaigns which ensure fast and high response rate. Our RS experts will work on site and prepare all POS materials to help you succeed in your POS implementation. You will be informed about each step in detail to make sure this process does not become a drag on your operations.

Learn more

audits

Audits

To increase transparency, productivity, and efficiency, we constantly measure results. This includes ensuring the correct share of space, appropriate stock level, promotional compliance, and other. Audits can provide you with valuable business insights and analyze the effectiveness of the chosen marketing strategy and tools. Every day, you can receive real-time reports from every location.

Learn more

Cashier

In Store Activities

SIG provides experienced, results-driven, and strategically focused teams that are supported by the latest technology. The teams help to identify needs, train and mobilise large groups of staff to meet tight deadlines.

Learn more

Product recall

Product Recall

Whenever your products get recalled, we guarantee fast and professional response. It will help you keep up the good reputation of your brand and have minimum disruption to your work.

Learn more

Mystery shopper

Mystery Shoppers

This method allows measuring your customers’ experience/interactions with your products or services. Measuring in-store actions helps to achieve sales objectives and allows to always stay one step ahead of your competitors.

Learn more

Field Sales

Field Sales

With a team of field sales, you will be able to build long-lasting relationships with key store staff/contacts and encourage brand advocacy, which will result in more sales.

Learn more

Team

Syndicated Team

Our team of retail specialists will work on various sales associated tasks to make sure you reach your sales target.

Learn more

In-store training

In Store Training

Your staff can learn, practice and even improve sales with in-store training. We provide training on products, documents, technology, legal or governmental requirements.

Learn more

Merchandising & Replenishment

Working at your store, we will ensure you use space efficiently, and all displays look attractive to customers. By means of correcting pricing and perfect products set up, you can greatly increase your sales and get the most of impulsive buys. Our retail field marketing techniques also include making sure in products availability and promotion compliance as your retailers’ success can have a huge impact on your business success as well.Coffee art
Learn more

POS Implementation

Our team of POS specialists takes care of promotion campaigns which ensure fast and high response rate. Our RS experts will work on site and prepare all POS materials to help you succeed in your POS implementation. You will be informed about each step in detail to make sure this process does not become a drag on your operations.

Payment with card
Learn more

Audits

To increase transparency, productivity, and efficiency, we constantly measure results. This includes ensuring the correct share of space, appropriate stock level, promotional compliance, and other. Audits can provide you with valuable business insights and analyze the effectiveness of the chosen marketing strategy and tools. Every day, you can receive real-time reports from every location.

audits
Learn more

In Store Activities

SIG provides experienced, results-driven, and strategically focused teams that are supported by the latest technology. The teams help to identify needs, train and mobilise large groups of staff to meet tight deadlines.

CashierLearn more

Product Recall

Whenever your products get recalled, we guarantee fast and professional response. It will help you keep up the good reputation of your brand and have minimum disruption to your work.

Product recall
Learn more

Mystery Shoppers

This method allows measuring your customers’ experience/interactions with your products or services. Measuring in-store actions helps to achieve sales objectives and allows to always stay one step ahead of your competitors.

Mystery shopper
Learn more

Field Sales

With a team of field sales, you will be able to build long-lasting relationships with key store staff/contacts and encourage brand advocacy, which will result in more sales.

Field Sales
Learn more

Syndicated Team

Our team of retail specialists will work on various sales associated tasks to make sure you reach your sales target.

TeamLearn more

In Store Training

Your staff can learn, practice and even improve sales with in-store training. We provide training on products, documents, technology, legal or governmental requirements.

In-store training
Learn more

0
Projects completed
0
Happy clients
0
Cups of coffee
0
Working hours
analysis | Field Marketing

Phase 1

Working closely with the client to fully understand the brief, align objectives and KPI’s.

planning | Field Marketing

Phase 2

Operational activation – booking, planning, stock activation, briefing & reporting set up.

bullseye | Field Marketing

Phase 3

SIG teams into action, in-store activation & reporting delivery, review with insights and recommendations for future planning.

Logistics & distribution

stuff1

Our distribution partner FS Distribution are the leading distribution house in the industry. Our streamlined operational process ensures we never miss a vital execution step.

Storage | Technology and Reporting | Field Sales & Field Marketing

Storage

We provide stock storage facilities for Gift Card partners for on-going activities which the teams call upon for ‘boot stock’ provisions.

Recycling | Technology and Reporting | Field Sales & Field Marketing

Recycling

We collect stock for collation, ready for recycling or destruction of discontinued card stock, including financial cards .

distribution | Technology and Reporting | Field Sales & Field Marketing

Distribution

We offer services to collate stock & POS kits for our tactical teams which can bespoke based upon store distribution lists provided by BHN.

Large scale businesses | Technology and Reporting | Field Sales & Field Marketing

Large Scale

Typically our L&D providers turn around large scale shipments in 1-3 working days and we provide economies of scale in our pricing.

Close Menu

 

Kim Astle | Service Innovation Group UK

Kim Astle

Kim is our Client Services Manager for Compass Group. She has more than 18 years experience in sales and field marketing working across the grocery, convenience, wholesale and food service channels. She has worked with multiple brand leading companies specialising in FMCG.

 

Tracey Banks | Service Innovation Group UK

Tracey Banks

People are our key strength and without doubt the shining USP of SIG’s business. With 20+ years of managing a range of field teams each with a unique set of skills Tracey understands what it is required to maintain and develop this precious resource, which is central to delivering excellence for our clients.

Mariana Charalambous | Service Innovation Group UK

Mariana Charalambous​

After spending some time working in the Recruitment industry following university Mariana joined Service Innovation Group in 2008, working her way up to current role as Client Services Manager. During her 11 years working for SIG she has gained experience within various areas of the business, largely working closely with numerous clients managing all of their field marketing needs, short and long term, through a variety of in store activities and projects to achieve maximum end results.

Laura Bailey | Service Innovation Group UK

Laura Bailey

Having worked in the industry for 15 years, Laura has a wealth of Field Marketing knowledge and experience and has managed many field sales and merchandising teams of various categories and scales. With a passion for number crunching and going above and beyond expectations, Laura is well placed to deliver outstanding results for SIG clients.

Valerie Van Bever | Service Innovation Group UK

Valerie Van Bever

Throughout my professional career of 25 years, of which 11 years at SIG, I’ve occupied several positions in international project management, business development, HR and operations management. I’m an enthusiastic negotiator and communicator, multilingual (NL – FR – EN – GE) and very flexible. Moreover I’m a very competitive and result driven people manager with passion for Field Marketing

Janine McGarry | Service Innovation Group UK

Janine McGarry

With over 5 years expertise gained in the mobile technology and field marketing industry, I joined SIG in late 2017 to lead the delivery of tactical client solutions across multiple brands in retail. Investing time to understand the core values and objectives of each of my clients is an approach I have always been very passionate about, ensuring excellence and high satisfaction from the final results.

Paula Goddard | Service Innovation Group UK

Paula Goddard

Our diverse portfolio of long-term partners and projects is testament to our ability to bend, flex and bespoke our approach to deliver incremental value, away and beyond the usual field marketing remit. Our expertise, experience, knowledge and capabilities are not limited to the retailer aisles and we avoid the “one size fits all” approach by underpinning campaigns with specific technical, qualitative, quantitative reporting and recommendations that ensure a 360 degree, fully joined up sustainable solution that delivers an outstanding ROI and cements long-term partnerships.

Stewart Read | Service Innovation Group UK

Stewart Read

Stewart’s natural competitive nature ensures there is nowhere else he would rather be than leading from the front. An accomplished and proven Client Director, instrumental in the development of key accounts by building strong relationships and partnerships with key clients.

Rebekah Jones | Service Innovation Group UK

Rebekah Jones

A dynamic and strategic leader who motivates teams to deliver excellence across our client portfolio. An ingrained knowledge and understanding of the service business through years of successful client engagement. A fiercely competitive spirit and over 16 years of field marketing experience, winning new business, growing profitable organisations and developing exceptional teams and people across Europe.

Mohamed Ibrahim | Service Innovation Group UK

Mohamed Ibrahim

Being Sociable is a strength that helps Mohamed build new relationships and maintain existing ones. Chances are he is happy in outward-facing roles which require a high level of interaction and has built up a good network of contacts. Being Adaptable is all about the ability to cope with, and even embrace, change. This gives Mohamed an advantage as he is able to successfully adjust to changing goals and objectives at work, making him a flexible team member. In being Balanced Mohamed is usually calm in times of stress and difficulty. In the face of adversity, he is able to stay level headed and focused. Because Mohamed is Confident, he believes strongly in his own abilities. It’s a quality that helps him push himself, enabling him to go beyond his own expectations of success.

Jayne Jones | Service Innovation Group UK

Jayne Jones

Lives by the phrase the devil is in the detail – and applies this at work to fully understand every specific detail of client’s requirements, goals and objectives to ensure our tailored proposals add value and deliver the most effective solution for your Field Marketing projects, and campaigns.

Mark Owen | Service Innovation Group UK

Mark Owen

I have been with Service Innovation Group since January 2015 for one of the world’s largest technology brands. I started my career in the Forces (Army) and moved into Electrical retail in 1999 in a variety of Management positions. I transferred from shop floors to Field Marketing in 2008 as a Territory Executive and then onto leading a National Team of over 280 people for a major FMCG Confectionery brand. I have worked with some of the UK’s biggest brands and bring a wealth of experience in field marketing, product launches and people management.

Emma Jarvis | Service Innovation Group UK

Emma Jarvis

Having started her Field Marketing journey as a merchandiser 19 years ago, Emma has hands on experience across a multitude of roles in the field, contact centre, tactical and strategic management, working with some of the World’s leading FMCG and automotive brands. Emma uses this experience paired with a keen eye for detail, a relentless drive for improvement and a client centric approach to successfully lead teams in the UK and Europe for our Gift Card clients.

Tim Lark | Service Innovation Group UK

Tim Lark

As lover of all things fast and furious, Tim has applied the same ‘go hard or go home’ determination to his 18+ years with Service Innovation Group. By understanding how every part of the SIG ‘engine’ works, his leadership drives a talented team of field marketing experts towards client excellence and best in class results throughout Europe.